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03-11-2017 03:02 AM
03-11-2017 03:02 AM
Re: Let down by the system once again resulting in a near tragedy
@Former-MemberThe appointment was supposed to be about three weeks away but I have now been told the pyschiatrist is on leave and I was also given the impression he does not want to meet as I said we could wait until he returns. As soon as I said I was bringing a support person though, never mentioned that it was our MP , the manager of the MH team said she would organise for her boss to attend our 'chat' ( that's what she keeps calling it and every time I emphasise that I look forward to the 'meeting'). I have since said that the MP will be attending but of course he sits in parliament the date they gave me and the manager goes on leave shortly after so we are back to square one on simply trying to organise a date!!!
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03-11-2017 08:41 AM
03-11-2017 08:41 AM
Re: Let down by the system once again resulting in a near tragedy
Hi @Attahua
I think there must be a protocol to talk down to carers by referring to necessary communication in a condescending form.
I have gotten the "chat" line too often in the last month.
They are likening it to sexual services ... which is very insulting.
Take care of you. This has been an ongoing situation.
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03-11-2017 05:59 PM
03-11-2017 05:59 PM
Re: Let down by the system once again resulting in a near tragedy
All my correspondence has been in writing. That way they cannot wiggle out of things but it also helped me to articulate my concerns in a clear and concise manner and in respectful way. I once even gave a dot point agenda.
Just remember that you don't have to reach agreement or resolve everything in the first meeting.
Following the raising of my concerns, the first meeting I went to I said I was there to listen and that is all I did. I thanked them for their time and followed up with an email saying I would consider all they had told me.
Following this meeting I put specific questions to them in writing which they did not answer in subsequent meetings and the promised course of action in relation to resolving the matter never eventuated.
On one occasion rather than address my concerns they started by empathizing how difficult things would have been for me. I said it was difficult but stood my ground and got back to my concerns as I wasn't there for a free counseling session +/- psychiatric assessment.
All through the process I have emphasized the need to retain therapeutic alliance with Mr D and have ensured they know I am the complainant.
I have tried to do things respectfully and without malice and was encouraged by some things @perseverer has written.
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03-11-2017 08:34 PM
03-11-2017 08:34 PM
Re: Let down by the system once again resulting in a near tragedy
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03-11-2017 09:28 PM
03-11-2017 09:28 PM
Re: Let down by the system once again resulting in a near tragedy
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03-11-2017 09:38 PM
03-11-2017 09:38 PM
Re: Let down by the system once again resulting in a near tragedy
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04-11-2017 06:54 AM
04-11-2017 06:54 AM
Re: Let down by the system once again resulting in a near tragedy
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04-11-2017 06:57 AM
04-11-2017 06:57 AM
Re: Let down by the system once again resulting in a near tragedy
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04-11-2017 10:38 AM
04-11-2017 10:38 AM
Re: Let down by the system once again resulting in a near tragedy
Just a reminder to forumites to check for dual citizenship before representing the Carer Party.
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04-11-2017 10:40 PM
04-11-2017 10:40 PM
Re: Let down by the system once again resulting in a near tragedy
Hey @Former-Member! Can't be too careful, can we?